Something not working, a question about your account or subscription, or an idea to make DriversMap better? We read every message.
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We usually reply within 1–2 business days. Include your device model and iOS version so we can help faster.
Frequently asked
Do I need to create an account?
No. DriversMap signs you in automatically the first time you open it, so you can start driving right away. You can add a driver tag, car, and photo whenever you like, and sign in with Apple to keep your profile across devices.
Why does the app need my location?
DriversMap is a driving app — it uses your location to place you on the map, guide you turn-by-turn, find great driving roads nearby, warn you about road hazards ahead, and count the kilometres you drive. Grant Always if you want your kilometres to keep counting while the app is in the background. You can change this any time in iOS Settings → Privacy & Security → Location Services → DriversMap.
How do subscriptions work?
DriversMap is free to use, with an optional membership that unlocks extra features. Memberships are auto-renewable subscriptions billed through your Apple ID. To view, change, or cancel a subscription, open iOS Settings → tap your name → Subscriptions, or use apps.apple.com/account/subscriptions. If you bought a membership and don't see it, open the app's membership screen and tap Restore.
How is my data handled?
We collect only what the app needs to work, and you're in control. Read the full Privacy Policy for the details, including what's stored, how location is used, and how to request deletion.
How do I delete my account and data?
You can delete your account and associated data from inside the app, in Profile → settings. Deletion is permanent after a short grace period. If you'd rather we handle it, email support@driversmap.app from the address on your account.
Why do I see ads?
DriversMap is free because it's ad-supported. In regions that require it, you'll see a consent prompt before any personalized ads, and you can choose non-personalized ads or change your choice later. See Cookies & Tracking for how ad identifiers are used.
Report a problem or safety concern
Every post, comment, message, hazard report, and profile has a report option inside the app — tap the “···” menu. We review reports and remove content that breaks our Community Guidelines, usually within 24 hours. You can also block any driver to hide them from you everywhere. For anything urgent, email support@driversmap.app.
Drive responsibly
DriversMap is built to be glanceable, but your attention belongs on the road. Set your destination before you drive, follow all traffic laws, and never interact with the app while the car is moving.
Still stuck?
Email support@driversmap.app and we'll get you sorted.